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Insight Global

Customer Service Representative

Oshawa, ON, Canada

Contract

Within 25 km of Ajax · About 16.8 km from the city centre

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Job details

Job type: Contract
Apply by: Nov 13, 2026
Posted: Oct 14, 2026

Original job description

Insight Global is looking for an excellent Customer Service Representative for the world's largest industrial auctioneering company and trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. The Customer Service Representative plays such a meaningful role in the operation of the branch and service center. The Customer Service Representative will be providing outstanding customer experience both in person and through various communication channels to help the organization focus on business and branch growth.

Responsibilities include:

Provide a variety of customer support services through the mail, telephone, and direct personal contact at the office
Process orders and assignments and enter data into the internal computer systems
Reference pricing and delivery information
Respond to customer questions, inquiries, and requests
Set up new and maintain existing records
Perform word processing assignments, filing, and related clerical duties
Process paperwork in preparation for auction day, securing necessary approvals.

REQUIRED SKILLS AND EXPERIENCE

Previous work experience involving direct, in-person contact with customers
Experience with computers, excellent data entry and keyboarding skills
Commitment to providing exceptional customer service
Ability to work well and maintain a positive attitude in high-pressure situations
Ability to work well as part of a team and contribute wherever needed
Bilingual in French and English an asset

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More about this job

Responsibilities

Provide customer support in person and through mail and telephone, responding to inquiries and sharing pricing and delivery information. Process orders, assignments, records, and auction paperwork, while completing data entry and clerical tasks to support branch operations.

Requirements

Previous experience in direct, in-person customer contact, computer proficiency, and strong data-entry and keyboarding skills are required. Candidates should be committed to excellent customer service, work well under pressure, and contribute as part of a team; French-English bilingualism is an asset.

Skills

Customer Service
In-Person Customer Support
Telephone Support
Mail Support
Data Entry
Keyboarding
Order Processing
Record Maintenance
Pricing and Delivery Information
Word Processing
Filing
Auction Paperwork Processing
Attention to Detail
Teamwork
Positive Attitude Under Pressure
French-English Bilingualism

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Support
In-Person Customer Contact
Telephone Support
Mail Support
Data Entry
Keyboarding
Order Processing
Assignment Processing
Internal Computer Systems
Pricing Information
Delivery Information
Customer Inquiries
Recordkeeping
Word Processing
Filing
Clerical Duties
Auction Operations
Paperwork Processing
Approval Coordination
Branch Operations
Teamwork
French-English Bilingualism
Commercial Assets
Vehicles

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