Position Summary
Under the direction of the Sr. Contracts Manager, Canada, this position is responsible for:
- Planning and coordinating all office operations, including on-site interdepartmental support activities.
- Assisting in the development, organization, and delivery of contractual documents and proposals that establish and maintain business relationships with key corporate customers.
Principal Responsibilities
Office Operations
- Coordinate and manage day-to-day office operations, including mail triage, filing, audits, and office event planning.
- Coordinate office maintenance and improvement initiatives with IT, HR, Finance, Sales, Marketing, and other internal stakeholders.
- Support Core Value initiatives, sales meetings, and other office-related activities.
- Assist in developing and implementing strategic operational plans and best practices for the Canada office, with a focus on process improvement and cost efficiency.
- Manage office budgets, expenditures, and procurement of required supplies.
- Ensure office compliance with all applicable regulatory and legal requirements.
Contract Administration & Business Support
- Assist with customer communications and required notification filings.
- Liaise effectively with business unit stakeholders and support departments.
- Oversee the creation and maintenance of a central repository for contracts, projects, proposals, pricing documentation, and related analyses.
- Maintain electronic backup files for all proposals, pricing records, and associated documentation.
- Coordinate and monitor the proactive use of established tools and protocols between sales teams and internal business units to improve operational efficiency.
- Support and drive compliance with RFI (Request for Information) and RFP (Request for Proposal) processes, ensuring timely completion of documents required for proposals and agreements.
- Perform additional duties as assigned by the Sr. Contracts Manager.
Education & Experience Requirements
- Associate’s or Bachelor’s degree in Office Administration, Business Administration, or a related field.
- Minimum of 3 years of relevant experience, or an equivalent combination of education and experience.
- Knowledge of organizational effectiveness and operations management.
- Understanding of business and management principles and practices.
- Knowledge of financial and accounting principles.
- Knowledge of human resource principles and practices.
- Familiarity with project management principles and methodologies.
- Strong information technology skills.
Specialized Skills & Qualifications
Technical Skills
- Advanced proficiency in:
- Microsoft Excel
- Microsoft Access
- Microsoft Word
- Microsoft PowerPoint
Professional Skills
- Demonstrated leadership ability.
- Self-motivated, proactive, and creative mindset.
- Excellent written and verbal communication skills in both English and French.
- Strong time management, planning, and organizational skills.
- Strong sense of ownership, accountability, and work ethic.
- Proven analytical, statistical, problem-solving, and decision-making abilities.
