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AVI-SPL Canada

Technician Field Service

Markham, ON, Canada

Full-time

Within 25 km of Ajax · About 21.6 km from the city centre

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Job details

Job type: Full-time
Apply by: Nov 6, 2026
Posted: Oct 7, 2026

Original job description

Job Summary

The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers’ assets while delivering a world-class Customer Service experience.

Essential Duties And Responsibilities

Read and interpret electronic schematics and architectural blueprints
Perform preventative maintenance visits to help maintain a stable client-based system
Clean various AV equipment including but not limited to: camera lenses monitors and equipment fans
Take responsibility to accurately complete job documentation as needed
Field installation of control programs (AMX / Crestron/Firmware) – upload and download capability
Field service support of networked devices (Routers IP Protocols etc.)
Perform service tasks in a timely and quality conscious manner including but not limited to: pulling cable installing connectors mounting projectors and hanging ceiling mounts
Provide necessary training and support for next level service technicians
Provide end-user client training as needed
Adhere to and understand health and safety standards for all phases of the job
Setup and troubleshoot various video codecs/video teleconferencing systems
Travel to various job sites required

Other duties assigned as needed

Skills And Abilities

Effectively communicate with employees customers and colleagues
Ability to use hand and power tools in a safe and efficient manner
Ability to work and think independently and ensuring to meet deadlines
Basic computer knowledge
Knowledge of basic signal flow for audio video and control
Ability to manage small to medium projects
Ability to solder & crimp connectors
Valid Driver’s License and a clean Driver's Abstract that meets AVI-SPL driving standards

Education and/or Experience

Minimum of 1 – 3 years of audiovisual integration experience preferred
Formal education in Electronics or related field preferred
Minimum of a High School Diploma or equivalent preferred
Preferred external training:
Avixa (InfoComm) Quick Start to the Audio-Visual Industry
Avixa (InfoComm) CTS General Certification
AMX Intro to Networking for AV Professionals
Crestron Professional Installation
Extron AV Associate Certification

Compensation

Pay Type

Min Base

Max Base

Salary

CAD $60,000.00

CAD $85,000.00

Actual compensation will be determined based on factors including skills, experience, qualifications, and location.

Working Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

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More about this job

Responsibilities

Provide on-site service and troubleshooting for audiovisual systems, including preventive maintenance, equipment cleaning, control-program installation, networked-device support, and video conferencing setup. Complete service documentation, perform installation tasks, train clients and technicians, follow health and safety standards, and travel to job sites as needed.

Requirements

The role prefers 1–3 years of audiovisual integration experience and formal education in electronics or a related field; a high school diploma or equivalent is also preferred. Candidates should have basic computer and AV signal-flow knowledge, be able to use tools safely, solder and crimp connectors, communicate effectively, work independently, manage small to medium projects, and hold a valid driver’s license with a clean driving record.

Skills

Audiovisual Systems
Electronic Schematics
Architectural Blueprints
Preventive Maintenance
AV Equipment Cleaning
Job Documentation
AMX
Crestron
Firmware Installation
Networked Devices
Audio and Video Signal Flow
Cable Installation
Connector Installation
Projector Mounting
Video Conferencing Systems
Soldering and Crimping

Visa sponsorship

Not detected in the job text

Keywords

Audiovisual Integration
Field Service
Global Helpdesk
Customer Service
Electronic Schematics
Architectural Blueprints
Preventive Maintenance
AV Equipment
AMX
Crestron
Firmware
Routers
IP Protocols
Cable Pulling
Projectors
Ceiling Mounts
Video Codecs
Video Conferencing
Audio Signal Flow
Video Signal Flow
Control Systems
Hand Tools
Power Tools
Soldering
Crimping
AVIXA CTS
AMX Networking
Extron AV Associate Certification

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