ECOMMERCE ACCOUNT EXECUTIVE
Lenbrook isn’t just another job - it’s a career. For more than 50 years we’ve been a leader in high-end audio and a distributor of specialty consumer electronics brands. We are the owner of three brands covering "online-ready" categories, such as multi-room streaming, Bluetooth speakers, and headphones amongst other more traditional audio products. In addition, we currently distribute several other brands, like Tivoli Audio, BLOK furniture, Roksan electronics, and Motorola GMRS products. Lenbrook believes in rewarding outstanding work, developing employees’ careers and building long-term relationships with our customers. It’s fun, supportive, competitive, and a great place to grow your career.
E-Commerce is an exciting, robust, and evolving area of business that represents one of the key growth opportunities for Lenbrook. We are seeking a motivated and enthusiastic individual to join our expanding team. The ideal candidate would enjoy the challenge of a broad range of responsibilities in a fast-paced environment. This role requires a self-motivated and strategic thinker who can successfully balance multiple priorities and deadlines. The primary goal of this position is to help support and grow sales of our owned and distributed brands on third party marketplaces and our owned brand websites. Success in this role will involve developing an understanding of the various portals to maximize sales to this key channel, while continuing to build knowledge of existing and emerging platforms.
A Day in the Life:
- Drive sales growth across owned brand and third-party webstore platforms through account setup, sales development, website management, and ongoing maintenance.
- Manage owned brand websites and distributed brand website including content strategy, promotions, Google Ads, SEO, inventory management, SKU setup, pricing accuracy, and customer support.
- Partner with Marketing and Marketing Administration to develop and execute content, advertising, and promotional plans.
- Act as the primary liaison between third-party marketplaces, The Audio Factory and internal stakeholders. Develop and maintain relationships with marketplace buyers through regular meetings and communications to drive sales growth.
- Identify and pursue opportunities with prospective third-party marketplace partners.
- Meet and exceed monthly, quarterly, and annual sales targets.
- Monitor market conditions, competitor activity, product innovations, pricing, and sales performance, including online pricing audits and reporting.
- Support order processing and ensure website accuracy related to inventory, pricing, promotions, and sales campaigns.
What You Bring to the Team:
- Post-Secondary education in Business, Marketing or a related field.
- Minimum of 4 years of e-commerce experience.
- Proven experience leading e-commerce projects, workflows, team priorities, or cross-functional execution.
- Hands-on experience with Shopify Plus, and the ability to work in e-commerce platforms where needed.
- Strong analytical skills with experience using Shopify Analytics, GA4, Excel. As well as other web analytics or BI tools to assess performance and recommend actions would be considered an asset.
- Highly organized and detail-oriented, with the ability to manage multiple projects, prioritize competing demands and meet tight deadlines.
- Ability to work independently and collaboratively in a cross-functional environment to achieve measurable results.
- Strong working knowledge with MS Office including Word, Excel, PowerPoint, Outlook.
- Experience within consumer electronics, or hi-fi audio would be considered an asset.
- Willingness to work flexible hours, as required.
Compensation: $60,000 annually (inclusive of base salary and sales incentive)
Additional benefits include:
- Paid vacation and sick leave
- Health and dental benefits
- Group RRSP program
In accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005 and Lenbrook’s Accommodation Policy, accommodation will be provided in all parts of the hiring process. Please make any such needs known in advance.
