Company Description Go Lime Inc. is transforming home comfort and energy solutions for Canadians, starting in Ontario and expanding nationwide. The company supports homeowners and businesses with heating, cooling, heat pump, boilers, water heating and filtration, plumbing, electrical, solar, battery storage, and EV charging systems. Its vertically integrated platform offers transparent pricing, flexible options, trusted installation, and low-pressure service, helping customers make confident decisions. Serving over 100,000 customers and partnering with leading brands such as Home Depot Canada and Walmart Canada, Go Lime is backed by Basalt Infrastructure Partners, providing strong stability and growth potential. The team of 165+ professionals is guided by a C.A.R.E. culture - Communication, Accountability, Respect, and Empathy - with an employees-first approach that shapes every customer interaction.
Role Description This full-time, on-site Heating Air Conditioning Service Technician role is based in GTA. The technician will perform diagnostic work, troubleshooting, maintenance, HVAC sales and repair on residential and light commercial HVAC systems, including furnaces, air conditioners, heat pumps, and related equipment. Daily responsibilities include conducting preventive maintenance, completing service calls, documenting work performed, and communicating clearly with customers about findings, options, and recommendations. The role involves ensuring systems operate safely and efficiently, adhering to applicable codes and company standards, and supporting emergency or after-hours service as needed. The technician will collaborate with dispatch, installation teams, and other service professionals to deliver high-quality, customer-focused service.
Qualifications
- Strong technical skills in Troubleshooting, Maintenance & Repair, and Preventive Maintenance for HVAC systems.
- Commitment to Customer Satisfaction, with the ability to explain technical issues in a clear, professional manner.
- Relevant certifications such as EPA or equivalent refrigerant handling license, and adherence to safety and environmental regulations.
- Experience with residential and/or light commercial heating and cooling equipment; familiarity with related systems (e.g., ventilation, controls) is an asset.
- Applicable trade certification or apprenticeship (e.g., HVAC technician, gas fitter) and a valid driver’s license with a clean driving record.
- Ability to work independently on-site, manage time effectively, and use digital tools for work orders and documentation.
- Physical ability to perform field work, including lifting equipment, working in confined spaces, and operating tools safely.
- Previous experience in customer-facing service roles within HVAC or building systems is preferred.
