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Within 25 km of Ajax

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Ideal Glass Hardware Inc. (IGH)

Sales Representative – Glass Hardware Products

Markham, ON, Canada

Full-time

Within 25 km of Ajax · About 21.6 km from the city centre

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Job details

Job type: Full-time
Apply by: Apr 27, 2027
Posted: Oct 29, 2026

Original job description

Ideal Glass Hardware Inc. is looking for a motivated and customer-focused Sales Representative to join our team in Markham.

This is a hands-on role combining sales, customer service, order processing, and warehouse order fulfillment. You will work directly with contractors, installers, fabricators, builders, and other customers from initial inquiry through completion of their orders.

Responsibilities

Assist walk-in, phone, and email customers with product inquiries, pricing, and availability
Build relationships with new and existing customers and identify sales opportunities
Recommend products, prepare quotations, and follow up on leads
Process customer orders and maintain accurate sales documentation
Personally prepare and fulfill customer orders, including picking products from the warehouse, verifying SKUs and quantities, packing, and preparing orders for pickup or shipment
Prepare purchase orders and submit them to management for approval
Follow up on orders, payments, pickups, and shipments
Maintain knowledge of products, pricing, and inventory

Qualifications

Previous sales or customer service experience
Strong communication and customer service skills
Organized, detail-oriented, and comfortable managing multiple orders and customers
Comfortable working in a hands-on warehouse environment
Basic computer skills
Able to work full-time on-site in Markham

Preferred:

Shopify and QuickBooks experience
B2B sales experience
Experience in glass hardware, construction, building materials, or hardware
Familiarity with inventory, SKUs, quotations, purchase orders, and order fulfillment

Apply

Please submit your résumé through LinkedIn. We are looking for someone who enjoys working with customers, developing sales, and taking ownership of orders from quotation through fulfillment.

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More about this job

Responsibilities

Assist customers with product inquiries, pricing, and availability; develop customer relationships and sales opportunities; prepare quotations; and process orders. Fulfill orders by picking, verifying, packing, and preparing products for pickup or shipment, while maintaining sales documentation and following up on orders, payments, and deliveries.

Requirements

Previous sales or customer service experience, strong communication skills, organization, attention to detail, and basic computer skills are required. Candidates must be comfortable in a hands-on warehouse environment and able to work full-time on-site in Markham; Shopify, QuickBooks, B2B sales, and relevant industry experience are preferred.

Skills

Sales
Customer Service
Product Recommendations
Quotation Preparation
Lead Follow-Up
Order Processing
Order Fulfillment
Warehouse Picking and Packing
Inventory Knowledge
SKU Verification
Sales Documentation
Purchase Order Preparation
Payment and Shipment Follow-Up
Communication
Organization
Basic Computer Skills

Visa sponsorship

Not detected in the job text

Keywords

Glass Hardware
Sales
Customer Service
B2B Sales
Contractors
Installers
Fabricators
Builders
Product Inquiries
Pricing
Product Availability
Sales Opportunities
Quotations
Lead Follow-Up
Order Processing
Sales Documentation
Warehouse Order Fulfillment
SKU Verification
Inventory
Picking and Packing
Purchase Orders
Shopify
QuickBooks
Construction
Building Materials
Hardware

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